Shipping and returns handled by Maplin
Standard delivery - FREE on small items over £35
Delivery time: 2-4 working days
Once your order has been dispatched, we will send you an email with the delivery details, including tracking information.
Please note that in some cases your order may be dispatched in more than one parcel, which can arrive at different times.
You have 30 days from the date your order was delivered or available for collection to return an unwanted item for a refund. We don't accept returns for unwanted items after this period.
If your item is faulty, defective, damaged or incorrect, you will be eligible for FREE returns.
If your item is not defective, damaged or incorrect, you are not eligible for FREE returns - we’ll deduct the cost of the return from your refund.
We ask that you take good care of the item while in your possession - this means that you can examine the item as you would in a shop, but please do not start using, assembling or inputting any personal data or software.
We will reduce the amount of the refund by up to 50%, or in some cases fully reject & return the item to you if:
The item or the packaging has been handled excessively
The item is no longer in its original condition does not meet our quality requirements, including:
any wear & tear, incomplete or damaged packaging
cosmetic defects
seals or cellophane removed such as security/void seals or plastic sleeves
The item is incomplete (not as sold, missing parts or accessories).
Personal data has been stored on the device
The item has been tampered with, or a prior repair has been attempted by a third-party.
